Communication SkillsCommunications in Birmingham, West Midlands

Training Course Details

Communication Skills:† Functional Skills English

Confident communicators arenít born, they are made. They learn what makes people listen and respond, and they practice and use those skills every day. Those skills arenít some secret knowledge, either, but a simple understanding of how and why communication works, and the ways in which we can enhance what we say to make sure our message is clear, consistent and compelling.

Communicating with confidence ensures you get your ideas across, and that people remember you, and what you say. It is the best, and simplest, way of achieving your objectives. It helps in any number of situations: talking with colleagues, your boss, one-to-one and in departmental meetings, in conversation with existing and potential clients, in appraisals and performance reviews, or in maintaining and improving everyday relationships.

In the Confident Communication Workshop, you will learn:

††††††††††† How to build rapport

††††††††††† How to develop and maintain relationships

††††††††††† How †to get your point across

††††††††††† How body language can help

††††††††††† How to create win/win situations

††††††††††† How people receive communication

††††††††††† How to handle difficult conversations

††††††††††† Work successfully, and achieve your goals

††††††††††† Be listened to and remembered

††††††††††† Understand othersí needs

††††††††††† Handle disputes

††††††††††† Achieve outcomes that work for all

††††††††††† Improve your career and promotion prospects

Course Dates:

Full-day workshop on Saturday, June 20th

Part-time evening classes Monday, June 22nd Ė Thursday, June 25th from 06:00pm till 08:00pm

Part-time morning classes Monday, June 22nd Ė Thursday, June 25th from 10:00am till 12:00 noon

Groups of 9 or more can book their own course dates subject to tutor availability. Please contact us for details.

LocationBirmingham, West Midlands
Submited ByAuburn College
Expires OnJun 20, 2015
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Contact Details
83-85 Hagley Road, Ladywood
Birmingham, West Midlands
B16 8QG
map & driving directions
Phone Number
0121 663 1013
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