Head of Operations - Travel & Leisure PromotionsLeisure & Tourism in Milton Keynes, Buckinghamshire

Full Time Job Details

The Position:

To take full operational responsibility for all aspects of the Travel & Leisure promotions department. You will provide a report on a monthly or as required on all activities and current projects to the Director of Sales Promotions and manage the Travel & Leisure Promotions operations and travel redemptions team.

You will ensure that all operational procedures are constantly monitored, improved as necessary and up-dated and you will manage and motivate the operations teams, carrying out appraisals on a regular basis so as to ensure an efficient smooth flow of work through the department.

You will guarantee that all contracting issues are resolved and that client contracts are in place in a timely manner, working with the Director and the team to produce written responses and proposals in line with client briefs and requirements, visiting clients when necessary to facilitate this. Monitoring competitor activity to ensure that products stay ahead of the competition is also within your remit s is working with existing suppliers and sourcing new ones to ensure service levels are consistently achieved. You will identify and exploit new client and product opportunities, ensure financial reporting is clear and that profitability targets are met.

The Person:

A bright, proactive and outgoing personality is an absolute must with great communication skills and people management experience gained within a fast moving environment. You will be a leader, have client contact and management experience, be resourceful and capable of persuasion and building relationships at all levels both inside and outside the organisation.

Previous experience in a similar role within a similar industry (Travel & Leisure) is desired together with solid project management, people management and operational management experience.

The salary for this position is between 40,000 and 45,000 per annum and benefits are extensive including pension, health care and excellent holidays.

LocationMilton Keynes, Buckinghamshire
CategoryLeisure & Tourism
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